Adam M. Mariano
Honolulu
Summary
Service-oriented hospitality professional with track record of ensuring guest satisfaction and maintaining high standards. Known for strong focus on teamwork and achieving results, adaptable to changing needs. Expertise in managing guest requests and resolving issues with positive attitude.
Overview
6
6
years of professional experience
Work History
Coalition Coordinator
Coalition for a Drug Free Hawaii
02.2021 - 11.2021
- Company Overview: A safe and drug-free Hawaii where people from diverse cultures live and thrive in harmony
- Outreached to different organization in the Kapolei area to reduce and prevent drug abuse in Hawaii
- Planned community service events with Kapolei Highschool and Youth Challenge
- Created unique action plans in our approach to involve youth
- Built relationships with organizations to uphold our presence in the Kapolei community
- Assisted management regarding secretarial duties
- A safe and drug-free Hawaii where people from diverse cultures live and thrive in harmony
Sales Coordinator
Bellagio Social Sales
07.2017 - 03.2020
- Company Overview: Bellagio is the definition of luxury
- The premier 4 Star 5 Diamond resort
- Contracted large groups coming in for business or leisure assisting with room blocks, shows, restaurant reservations, night life, transportations, and tours
- Develops professional sales relationships with businesses ensuring a positive experience
- Organized and managed sales groups pre through post function to increase revenue on property
- Built a consistent client base through promptness and interpersonal skills
- Consistently attained sales quarter goals for department
- Bellagio is the definition of luxury
- The premier 4 Star 5 Diamond resort
Concierge
Monte Carlo Resort and Casino
10.2015 - 06.2017
- Company Overview: Monte Carlo Resort and Casino an excitement, luxury, fine dining, shopping, and unparalleled entertainment
- Warmly greets and assist guests with restaurant reservations, shows, night life, transportation, and tours
- Develops professional relationships with clients ensuring a positive experience
- Coordinates guest vacations to increase revenue on property and sister properties
- Responsible for all ticketing functions using Archtics
- Monte Carlo Resort and Casino an excitement, luxury, fine dining, shopping, and unparalleled entertainment
Education
Bachelors of Science - Hotel Administration
University of Nevada, Las Vegas
Las Vegas, NV05.2011
Skills
- Effective Team Contributor
- Client Relations
- Effective Problem Resolution
Event Projects
- SBX Repair Project, Event Coordinator, Pearl City, HI, 05/13, 08/13, Developed a budget that consisted of rooms, transportation, and catering for 50 people for 30 days, Coordinated between companies regarding any updates and changes, Created an information and activities pamphlet for clients regarding services they are receiving, Managed and ran complete project for 30 days of service
- Lemonade Alley, Competition Coordinator, Honolulu, HI, 02/13, 04/13, Recruited potential competition judges for the main event of Lemonade Alley, Coordinated between Event Coordinator regarding day of activities and responsibilities, Created judge assignment packets explaining duties
Timeline
Coalition Coordinator
Coalition for a Drug Free Hawaii
02.2021 - 11.2021
Sales Coordinator
Bellagio Social Sales
07.2017 - 03.2020
Concierge
Monte Carlo Resort and Casino
10.2015 - 06.2017
Bachelors of Science - Hotel Administration
University of Nevada, Las Vegas
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