Summary
Overview
Work History
Education
Skills
Timeline
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Adam Mugerian

Orem,UT

Summary

Dynamic Restaurant General Manager with a proven track record excelling in operations management and guest relations. Successfully boosted revenue through innovative marketing strategies and enhanced employee retention by fostering a positive work environment. Skilled in budget planning and inventory management, ensuring operational efficiency and exceptional service delivery.

Overview

27
27
years of professional experience

Work History

Restaurant General Manager

Kneaders Bakery
12.2023 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Catering Manager for BYU events from 50 - 2,000 people with professional set up.

Restaurant General Manager

Domino's Pizza
09.2019 - 12.2023
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
  • Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
  • Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.
  • Correctly calculated inventory and ordered appropriate supplies.

Restaurant General Manager

Domino's Pizza
01.2011 - 04.2018
  • One of the busiest stores in the state, five star quality service and execution
  • Daily duties: controlling the store for the volume of business, doing food orders, banking, hiring, terminating, inventory control to ensure we are following the guidelines to hit budget
  • Complete opening and closing duties of restaurant and manage daily/nightly deposits
  • Coach, train, and counsel all team members including, service standards, restaurant inspections and corrective action
  • Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

Restaurant General Manager

Domino's Pizza
01.1999 - 01.2010
  • Boosted restaurant revenue by implementing innovative marketing strategies and promotions.
  • Coordinated special events bookings, working closely with clients to ensure their expectations were met or exceeded from start to finish.
  • Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Set clear expectations and created positive working environment for employees.

Education

Scholastics

Mount Rainier
DesMoines, WA
06-1984

Skills

  • Operations management
  • Inventory management
  • Food safety
  • Cost control
  • Staff management
  • Guest relations
  • Employee retention
  • Budget planning
  • Food preparation
  • Local marketing

Timeline

Restaurant General Manager

Kneaders Bakery
12.2023 - Current

Restaurant General Manager

Domino's Pizza
09.2019 - 12.2023

Restaurant General Manager

Domino's Pizza
01.2011 - 04.2018

Restaurant General Manager

Domino's Pizza
01.1999 - 01.2010

Scholastics

Mount Rainier

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Adam Mugerian