Adam Muise
Waltham,MA
Summary
Results-driven Service and Retail Manager with a proven track record of enhancing customer satisfaction and driving sales growth. Demonstrates a commitment to continuous improvement through receptiveness to feedback and a proactive approach to learning. Aiming to leverage extensive experience to contribute to a dynamic retail environment.
Overview
11
11
years of professional experience
Work History
Beer & Spirits Manager
Upper Falls Liquors
Newton, MA
10.2017 - Current
- Received deliveries, helped coordinate pricing strategies, set department planograms.
- Coordinated logistics for customer tasting events ensuring seamless execution.
- Delegated tasks to staff to fit skill levels and maximize team performance.
Station Manager
East Side Enterprises
Cranston, Rhode Island
08.2016 - 09.2017
- Ran day-to-day operations at various locations
- Interviewed prospective employees and made hiring decisions
- Processed daily cash deposits and balanced sales records.
- Oversaw inventory operations by ordering all convenience store products.
Taproom Manager
Aeronaut Brewing Co.
Somerville, Massachusetts
08.2014 - 08.2016
- Supervised brewery team members effectively.
- Developed standard operating procedures for taproom operations, including opening/closing tasks.
- Developed training programs for incoming employees.
- Organized off-site events
Education
Some College (No Degree) - Business Administration
Middlesex Community College
Bedford, MASome College (No Degree) - Construction Management
Wentworth Institute of Technology
Boston, MASkills
- Merchandising
- Policy and procedure development
- Staff training and development
- Vendor management
- Spirits2000 POS
- Microsoft Word
- Microsoft Excel
Timeline
Beer & Spirits Manager
Upper Falls Liquors
10.2017 - Current
Station Manager
East Side Enterprises
08.2016 - 09.2017
Taproom Manager
Aeronaut Brewing Co.
08.2014 - 08.2016
Some College (No Degree) - Business Administration
Middlesex Community College
Some College (No Degree) - Construction Management
Wentworth Institute of Technology