Adam Musleh
Pflugerville,TX
Summary
Adept at enhancing customer satisfaction and streamlining service coordination, I leveraged community resource expertise and notetaking prowess at Discount Tire to elevate service delivery standards. My background includes orchestrating efficient warehouse operations at UPS, showcasing a blend of meticulous organizational skills and a commitment to continuous improvement.
Overview
2
2
years of professional experience
Work History
Service Coordinator
Discount Tire
Pflugerville, TX
02.2023 - Current
- Coordinated service schedules and appointments with clients.
- Obtained purchase order information to invoice work orders.
- Followed up with technicians and managers to receive and communicate status updates.
- Coordinated delivery of services to clients, ensuring timely and efficient support.
- Communicated with customers upon service completion to answer final questions and determine level of customer satisfaction.
- Monitored staff performance and provided feedback on areas of improvement needed.
Warehouse Worker
UPS
Round Rock, TX
11.2022 - 02.2023
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Inspected incoming shipments for damage or discrepancies.
- Received and tracked incoming inventory shipments.
- Collaborated closely with other departments on special projects as needed.
- Assisted in packaging and labeling of products for shipment.
- Loaded and unloaded shipments from trucks, and picked up and moved heavy packages.
Education
High School Diploma -
Pflugerville Highschool
Pflugerville05-2023
Skills
- Status meetings
- Individualized service plans
- Community resource expertise
- Ongoing client support
- Family service plans
- Notetaking and documentation
Affiliations
- Everyday after work I'll head to the gym for an intense workout.
- I like to do some research on my computer for any new skills such as detailing and maintenance work on cars
- I love to do some reading about building computers, learning about new parts, and different types of software
Timeline
Service Coordinator
Discount Tire
02.2023 - Current
Warehouse Worker
UPS
11.2022 - 02.2023
High School Diploma -
Pflugerville Highschool