Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Adam Muwondoro

Deltona,FL

Summary

Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Tru-Valu Drugs Of Sanford
06.2023 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Collected co-payments or full payments from customers.
  • Counted, measured and compounded medications following standard procedures.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.

Customer Service Representative

Tru-Valu Drugs Of Sanford
06.2021 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Pharmacy Technician Trainee

Tru-Valu Drugs Of Sanford
01.2023 - 06.2023
  • Managed opening and closing duties for pharmacy.
  • Set up and modified patient profiles to include current medications and insurance details.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.

Education

Associate of Arts - Health Sciences

Seminole State College of Florida
Sanford, FL

High School Diploma -

Seminole High School
Sanford, FL
05.2021

Skills

  • Insurance Verification
  • Drug Safety
  • Prescription Filling
  • Workflow Optimization
  • Confidentiality and HIPAA
  • Attention to Detail
  • Teamwork Abilities
  • Active Listening
  • Problem Solving
  • First Aid CPR AED

Certification

  • Licensed Pharmacy Technician - June 2023-Present
  • First Aid/CPR Certified
  • CMAA - Certified Medical Administrative Assistant

Timeline

Pharmacy Technician

Tru-Valu Drugs Of Sanford
06.2023 - Current

Pharmacy Technician Trainee

Tru-Valu Drugs Of Sanford
01.2023 - 06.2023

Customer Service Representative

Tru-Valu Drugs Of Sanford
06.2021 - Current

Associate of Arts - Health Sciences

Seminole State College of Florida

High School Diploma -

Seminole High School

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Adam Muwondoro