Adam Pinkerton
Kirkland,Washington
Summary
Positive and calm communicator, willing to be corrected while maintaining professionalism. Seasoned in fast-paced retail environments where flexibility, problem-solving, and customer satisfaction are paramount. Previous experience in work environments that involved the safety and cleansing of food products and devices. Responsible for opening and closing operations, including the balancing of tills. Known for friendly and patient interactions with both customers and fellow employees. Previous assistaint managerial experience.
Overview
10
10
years of professional experience
Work History
Floor Staff Member/Assistant Manager
Uncles Games
Redmond, Washington
11.2019 - Current
- Completed sales transactions accurately and efficiently.
- Handled returns and exchanges.
- Operated sales equipment such as scanners, credit card machines, and cash registers.
- Performed both opening and closing duties.
- Greeted customers and provided assistance by answering questions, and offering advice on products.
- Developed knowledge about sales items to answer customer questions.
- Resolved customer complaints in a professional manner.
- Stepped in to assist junior staff members with difficult customer complaints while maintaining professionalism when necessary.
- Ensured that the store was kept neat and tidy at all times.
- Restocked shelves according to planograms or diagrams provided by management.
- Assisted in setting up displays and signage for new product launches and promotions.
- Performed the setup, management, and maintenance of the store's window displays.
- Initiated the creation, assembly, storage system, painting, and repairs of game pieces used in public events in the store.
- Moderated an online forum where customers could submit feedback, inquiries, or interact with both store staff and other customers.
- Swept and cleaned the store of trash during closing along with taking out the trash and cardboard into respective bins.
Seafood Clerk
Safeway
Bellevue, Washington
06.2017 - 08.2017
- Greeted customers to determine wants or needs.
- I answered customers' questions regarding seafood selection, prices, and availability.
- Prepared custom orders for customers according to their specifications.
- Cut, wrapped, weighed and tared seafood department products.
- Ensured that seafood products were labeled properly with expiration dates.
- Stored and checked products for appropriate temperatures, according to health regulations.
- Prepared cases by pulling products out of case, re-icing case and putting products in fresh pans.
- Cleaned and sanitized display cases daily to ensure safety.
- Cleaned and sanitize deli trays and cases daily to ensure safety.
- Followed cleaning schedule for floors, walls and storage areas.
- Organized backroom storage areas for efficient retrieval of merchandise.
Movie Theater Attendant
Regal Cinemas
Bellevue, WA
06.2015 - 09.2015
- Maintained inventory of concession items such as popcorn, candy, and beverages.
- Restocked concession stands with food, drinks, napkins, and utensils throughout each shift.
- Managed cash and credit transactions and balanced registers after shifts.
- Monitored guests during movie screenings to ensure that everyone was following theater policies.
- Ensured theater cleanliness by sweeping aisles and wiping down surfaces between shows.
- Swept food, debris and trash off of lobby and movie room floors.
- Conducted routine cleaning of theaters between showings to maintain a clean and safe environment.
- Organized lines, took tickets, and directed customers to theaters as an usher.
Education
High School Diploma -
Bellevue Christian School
Bellevue, WA05-2016
Skills
- Store cleanliness
- Adaptability and flexibility
- Staff support
- Team player
- Strong teamwork
- Goal oriented
- Patience and empathy
- Owns mistakes, and seeks to correct them
Affiliations
- Run and play TTRPGs
- Paints miniatures
- Plays table top war games
- Hiking
- Hobbyist writer
Timeline
Floor Staff Member/Assistant Manager
Uncles Games
11.2019 - Current
Seafood Clerk
Safeway
06.2017 - 08.2017
Movie Theater Attendant
Regal Cinemas
06.2015 - 09.2015
High School Diploma -
Bellevue Christian School
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