Adam Rollin
Milwaukee,WI
Summary
Talented Vice President with excellent business development, customer service and analytics skills coupled with more than 7 years of experience. Comfortable giving engaging presentations to clients to drive new business, expand accounts and establish brand profile.
Overview
18
18
years of professional experience
Work History
Vice President
UHP Marketing
09.2016 - Current
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Identified opportunities to improve business process flows and productivity.
- Monitored industry trends, keeping current on latest changes and competition in industry.
Senior Account Manager
UHP Marketing
09.2012 - 09.2016
- Developed new company division from start
- Generated new business from outside existing customer base
- Collaborated with customers to develop promotional ideas.
Senior Account Manager
Universal Home Protection
09.2012 - 09.2016
- Processed claim requests from customers
- Approved home mechanical system replacements
- Discussed company policies with Realtors to ensure customer satisfaction.
Contractor Relations Manager
Universal Home Protection
02.2010 - 09.2012
- Managed relationships with existing contractors to ensure warranty policies are followed
- Recruited new contractors to service customer claims
- Analyzed claim costs to ensure company profitability while factoring in customer satisfaction reports.
Account Representative
Universal Home Protection
01.2007 - 02.2010
- Processed claim requests from customers
- Data entry and application approval.
Customer Service Representative
Schneider National, Inc.
12.2005 - 12.2006
- Developed and maintained relationships with customer base
- Generated freight according to solicitation plans
- Took complete ownership of freight shipments from beginning to end.
Education
Bachelor of Business Administration - Double Major in Human Resources and Marketing
University of Wisconsin Oshkosh
Oshkosh, WI06.2005
Skills
- Corporate Branding
- Price Structuring
- Process Improvement
- Lead Generation
- Proposal Writing
- Operations Management
- Business Development
- Client Relationship Building
Timeline
Vice President
UHP Marketing
09.2016 - Current
Senior Account Manager
UHP Marketing
09.2012 - 09.2016
Senior Account Manager
Universal Home Protection
09.2012 - 09.2016
Contractor Relations Manager
Universal Home Protection
02.2010 - 09.2012
Account Representative
Universal Home Protection
01.2007 - 02.2010
Customer Service Representative
Schneider National, Inc.
12.2005 - 12.2006
Bachelor of Business Administration - Double Major in Human Resources and Marketing
University of Wisconsin Oshkosh
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