Adam Rosen
Plano
Summary
Results-oriented MRO Sales Professional with a strong background in HVAC and construction, offering 3 years of experience in driving sales, building relationships, and providing tailored solutions to meet customer needs in the maintenance, repair, and operations sector. Leveraging technical expertise in HVAC systems and construction materials, I provide value-driven recommendations for optimal product performance and cost efficiency. Skilled in prospecting, negotiating, and managing client accounts, with a proven ability to collaborate with internal teams and external partners to deliver exceptional customer service and project outcomes. A customer-focused approach drives long-term client retention and business growth.
Overview
12
12
years of professional experience
Work History
Field Account Representative
HD supply
06.2022 - Current
- Managed and developed a portfolio of client accounts, driving increased sales revenue and ensuring customer satisfaction
- Cultivated relationships with key decision-makers within multiple industries, including maintenance, environmental services, dietary and medical, to promote HD Supply’s product offerings
- Collaborated with internal teams and external vendors to ensure the timely delivery of products, address customer inquiries, and resolve issues, enhancing overall customer satisfaction
- Provided on-site product demonstrations and training to customers, educating them on the efficient use of MRO supplies and solutions, enhancing product adoption
Senior Living Maintenance Director
Sagora Senior Living
07.2019 - 06.2022
- Test and maintain the emergency systems including fire alarms, fire panel, smoke detectors, fire suppression equipment and emergency power supply systems
- Read and comprehend blueprints and schematic diagrams of wiring, plumbing, pneumatics and building construction
- Build and maintain effective communications and relationships with a variety of audiences such as tenants, company associates, internal contacts, regulators, and vendors
- Lead and supervise maintenance crews to ensure all task are complete and company standards are met or exceeded
- Ability to understand monthly finance reporting compared to budget and keep expenses in line with budget
HVAC Service Technician
Hedricks Service Now
01.2018 - 07.2019
- Service and install HVAC equipment to manufactures specifications along with complying with all city and state building codes
- Meet with clients to determine best possible solution to their problem
- Managed quality assurance programs including on site evaluations, internal audits and customer surveys
- Sell and complete annual preventative maintenance agreements
Facilities Maintenance supervisor
Priderock Capital Management
10.2016 - 12.2018
- Work first hand with tenants to ensure that all their maintenance requests are met correctly and promptly
- Performed basic electrical work and plumbing repairs such as installing new toilets, replacing electrical circuits and minor carpentry work
- Managed available parts, tools and materials inventory to maintain prompt response capability
- Troubleshoot and repair faulty heating, cooling ventilation systems
HVAC Installer
Motor City Heating and Cooling
06.2013 - 08.2016
- Designed, installed, replaced, and remodeled HVAC systems in residential and commercial buildings
- Manage a small crew to meet and exceed deadlines
- Performed routine maintenance while setting leads for sales department
- Maintain highest level of customer service while performing installations and performing other duties
Education
Associates - Applied Science
Oakland Community College
Bloomfield hills, MISkills
- Customer needs assessment
- Sales and marketing strategies
- Team leadership
- Project management
- Self-motivated
- Territory management
- CRM proficiency
Timeline
Field Account Representative
HD supply
06.2022 - Current
Senior Living Maintenance Director
Sagora Senior Living
07.2019 - 06.2022
HVAC Service Technician
Hedricks Service Now
01.2018 - 07.2019
Facilities Maintenance supervisor
Priderock Capital Management
10.2016 - 12.2018
HVAC Installer
Motor City Heating and Cooling
06.2013 - 08.2016
Associates - Applied Science
Oakland Community College