Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
12
12
years of professional experience
Work History
Sales Associate
Costco
Kansas City, USA
03.2023 - Current
Proactively engaging with customers, answering questions and recommending appropriate products based on their specific needs.
Educated customers on membership benefits and promotional offers available in-store.
Strategically display products to drive sales and maximize customer experience.
Realtor
Century 21 Beutler & Associate
Spokane, USA
09.2018 - 01.2023
Generated leads through cold calling, and built strong relationships with clients to ensure repeat business and referrals.
Researched comparable properties and developed a strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
Drafted and reviewed legally binding documents, including purchase agreements, leases, deeds, and required state disclosures.
Negotiated offers, advised on counteroffers, and advocated for the best possible sale price.
Sales Associate
Housing Navigator
Spokane, USA
08.2018 - 03.2020
Facilitated landlord outreach by hosting educational events, maintaining a database of landlords, and property managers.
Worked closely with local and state landlord associations to increase the supply of permanent housing units for Housing Choice Voucher Program participants (Section 8, and HUD-VASH).
Expanded the client base by participating in networking events, seminars, and other industry-related activities that provided exposure to potential customers.
Prepared detailed reports that analyzed property features, location, market conditions, and financial data to support decision-making processes for clients.
Manager
Westerly
Seattle, USA
06.2014 - 09.2018
Managed a team of 15-20 crew members with emphasis on prepping meals efficiently, tracking and communicating delivery times, optimizing routes, and ensuring orders are accurate, properly packaged, and delivered safely.
Addressed customer complaints (e.g., allergies, missing items) with empathy and appropriate compensation.
Created staff schedules that balanced labor costs with peak order volume.
Education
Eastern Washington- University - Business Communications
Eastern Washington- University
01.2008
Skills
Product knowledge
Customer engagement
Lead generation
Market analysis
Sales forecasting
Customer relationship management
Negotiation tactics
Timeline
Sales Associate
Costco
03.2023 - Current
Realtor
Century 21 Beutler & Associate
09.2018 - 01.2023
Sales Associate
Housing Navigator
08.2018 - 03.2020
Manager
Westerly
06.2014 - 09.2018
Eastern Washington- University - Business Communications