Adam Shirley
Woods Cross,UT
Summary
Results-driven Shift Manager known for unparalleled productivity and efficiency in task completion. Skilled in team leadership, schedule management, and conflict resolution. Excel at communication, problem-solving, and adaptability to ensure smooth operations and team cohesion.
Overview
3
3
years of professional experience
Work History
Shift Manager
Culvers Bountiful
Bountiful, UT
12.2022 - Current
- Assisted in resolving escalated customer service issues in a timely manner.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Provided coaching and guidance to team members when necessary to improve performance.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Responded quickly and effectively to emergency situations as they arose.
- Delegated tasks to multiple employees while maintaining efficient workplace.
Shift Lead
Ding Tea
Bountiful, UT
11.2021 - 12.2022
- Assisted in the training of new employees.
- Monitored employee performance and provided feedback on areas for improvement.
- Managed inventory levels to optimize stock availability while minimizing costs associated with excess inventory.
- Interacted with customers regularly to ensure their needs were met.
Education
High School Diploma -
Bountiful High
Bountiful, UT03-2022
Associate of Science - Business
Salt Lake Community College
Salt Lake City, UTSkills
- Operations Monitoring
- Conflict Resolution
- Guest service
- Employee Training
- Work Delegation
- Decision-making capabilities
References
References available upon request.
Timeline
Shift Manager
Culvers Bountiful
12.2022 - Current
Shift Lead
Ding Tea
11.2021 - 12.2022
High School Diploma -
Bountiful High
Associate of Science - Business
Salt Lake Community College
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