Adam Shively
New York
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
Senior Manager, GTM Tools & Systems
Walmart
10.2023 - Current
- Lead, mentor, and develop a high performing team, assuming the role of player-coach.
- Work closely with sales management to inspect and tune the research, prospecting, selling, and customer lifecycle workflows.
- Deliver complex projects across multiple work streams, building effective business partnerships, and leading successful process and transformation initiatives.
- Proactively identify opportunities for seller productivity improvements & tech stack optimization.
- Regularly evaluate new GTM Ops technologies in market with eye towards continual improvement and enhancement of GTM operational efficiency.
- Maintain and improve analytics and reporting frameworks to track key productivity metrics, tool utilization, and adoption.
- Ability to build systems architecture with eye towards future scale but flexibility to solve current state business requirements.
- Ensure data accuracy, completeness, and consistency across all GTM systems and tools
Salesforce Platform Manager
Roku
05.2021 - 10.2023
- Work with various stakeholders to analyze business needs, elicit requirements and design Salesforce solutions. that enable the business to achieve its objectives, improve user experience, and drive system adoption.
- Complete gap analysis for as-is and to-be processes; translating into functional and technical specifications.
- Leverage standard Salesforce functionality and custom development to solve complex business requirements.
- Partner closely with Engineering to ensure the successful delivery of system enhancements.
- Responsible for quality assurance, ensuring accurate testing cycles with Engineering and business partners.
- Ownership of the enhancement backlog, partnering with stakeholders to jointly prioritize initiatives.
- Support change management initiatives related to new feature releases including documentation and training.
Business Analyst
NBCUniversal
02.2019 - 05.2021
- Assisting the project team with issue resolution by identifying, documenting, and prioritizing system issues.
- Being part of discovery and design sessions as well as documenting functional requirements and technical specifications.
- Providing oversight to operations and development teams by reviewing designs and application programming to ensure deliverables meet business requirements.
- Leading development of in-application guidance training and workflows.
- Leading system demonstrations and end-user training across various business units.
- Leading user acceptance testing efforts
- Driving technology and process improvements by linking enhancements to the larger strategic company goals.
- Learning the KPIs that drive the business and identify opportunities to improve their decision-making process and enhance their analytics capabilities.
Data Steward
Univision Television Network
06.2017 - 02.2019
- Create and maintain customer naming conventions within multiple sales and traffic systems.
- Interface with local ad sales and technology group on system related projects and tasks.
- Perform common software administrative tasks on systems including user rights/group management, workflow maintenance, and interface configuration.
- Respond to user requests and issues related to source systems in a timely manner with the utmost professionalism.
Education
Management
University of Phoenix
Phoenix, AZ05-2019
Bachelors of Mass Communication - Media Studies
St. Johns University
New York, NY05-2017
Skills
- Salesforce Certified Associate
- Salesforce Certified Business Analyst
- Salesforce Certified Administrator
- Salesforce Certified Advanced Administrator
- Salesforce Certified Platform App Builder
Timeline
Senior Manager, GTM Tools & Systems
Walmart
10.2023 - Current
Salesforce Platform Manager
Roku
05.2021 - 10.2023
Business Analyst
NBCUniversal
02.2019 - 05.2021
Data Steward
Univision Television Network
06.2017 - 02.2019
Management
University of Phoenix
Bachelors of Mass Communication - Media Studies
St. Johns University
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