Adam Viegut
Abbotsford,WI
Summary
Seasoned Service Manager bringing 18 years of customer service experience. Proficient in business practices, standards of operation and customer needs. Empowering leader with passion for developing teams with focus on exceptional service delivery and customer retention. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Service Manager
King's Campers
01.2005 - Current
- Resolved customer complaints in professional and timely manner.
- Hired, trained and supervised team of service staff members to meet business goals.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Met with customers to discuss service needs and offer available solutions.
- Create estimates for damaged recreational vehicles.
- Monitored service staff performance and provided feedback for improvement.
Contractor
Viegut Carpentry
04.1997 - 01.2005
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Consulted with customers to assess needs and propose optimal solutions.
- Kept site work safe and in line with budget, schedule, and applicable building codes.
- Implemented changes requested by designers, owners, or inspectors to conform to specifications or updated demands.
- Analyzed building plans and prepared bids to deliver timely, cost-effective project completion.
Education
No Degree - Surgical Technician
Mid-State Technical College
Marshfield, WIHigh School Diploma -
Abbotsford High School
Abbotsford, WI05.1995
Skills
- Stress Tolerance
- Adaptability and Flexibility
- Multitasking and Organization
- Legal Considerations
- Customer Service Management
- Service Scheduling
- Cost Estimating
- Reliable and Responsible
- Employee Supervision
Certification
RVIA Master Certified Technician
HWH Corporation
Cummins Onan Power Generation
Entry Level Driver Operator
Timeline
Service Manager
King's Campers
01.2005 - Current
Contractor
Viegut Carpentry
04.1997 - 01.2005
No Degree - Surgical Technician
Mid-State Technical College
High School Diploma -
Abbotsford High School