Devon Whitley
Little River,SC
Summary
Dedicated and detail-oriented phlebotomist with a strong educational background and supervisory experience, committed to maintaining a hands-on approach. Passionate about fostering a supportive environment that integrates leadership with direct patient car. Focused on empowering staff by addressing both professional and personal challenges. Relocating to South Carolina to align career with family goals, ready to contribute expertise and dedication to a new team.
Overview
7
7
years of professional experience
Work History
Center Supervisor
CSL Plasma
Fayetteville, NC
04.2025 - Current
- Facilitated staff scheduling for 30+ team members to streamline operational processes.
- Monitored center performance metrics, providing feedback to improve overall service quality.
- Fostered a supportive environment that elevated team morale and encouraged collaboration.
- Guided team members through training sessions on best practices and standard procedures.
- Coordinated with other members of management team to achieve smooth workflow across all areas of the center.
Group Lead Phlebotomist
CSL Plasma
Fayetteville, NC
04.2022 - 04.2025
- Supervised a team of phlebotomists and donor support techs, providing guidance and support in daily operations
- Developed and conducted training regimens for multiple roles to ensure adherence to standard operating procedures
- Managed inventory flow, ensuring First in First out policies were followed and supplies ordered in a timely manner
- Monitored performance metrics of phlebotomists and provided constructive feedback for improvement while keeping morale high
- Led team meetings to discuss updates on policies, procedures, and staff expectations
- Coordinated with other departments on staffing and scheduling to optimize donor wait times
- Performed all duties of previous role.
Sr. Phlebotomist
CSL Plasma-Fayetteville, NC
Fayetteville, NC
03.2020 - 03.2022
- Assisted in training new phlebotomy staff members on proper machine set up, safety procedures, and customer service skills
- Adhered strictly to standard operating procedures when performing apheresis
- Performed venipuncture on between 40 to 70 procedures per day with use of 17G butterfly needle
- Monitored donation sites for complications such as infiltration or phlebitis, taking necessary actions to prevent further complications
- Developed strong relationships with donors through compassionate communication skills resulting in increased trust
- Communicated effectively with donors of diverse backgrounds, demonstrating cultural sensitivity and respect.
Phlebotomist
Accu Reference Medical Lab
Fayetteville, NC
01.2019 - 02.2020
- Performed venipuncture and waive testing on 5 to 40 patients daily
- Processed specimens in compliance to CLIA Standards
- Floated to clinics for both short and long term assignments
- Maintained records of testing results and transferred to Clinics' EMR Portals.
Education
Certificate - Phlebotomy
Central Carolina Community College
Lillington, NC03-2018
Bachelor's - Anthropology
Western Carolina University
Cullowhee, NC05-2014
Skills
- 8 years of Phlebotomy
- Patient service
- Clinical research
- Patient support
- Staff Collaboration
- Multitasking Abilities
- Staff Phlebotomy Training
- Clinical laboratory experience
- Specimen collection / processing
- Infection Control
- Donor screening
- Patient Monitoring
- Machine Calibration
- Time Management
- Professionalism
- Operations management
- Employee motivation
- Payroll administration
- Recruitment and hiring
Maiden Name
Devon Farra
Timeline
Center Supervisor
CSL Plasma
04.2025 - Current
Group Lead Phlebotomist
CSL Plasma
04.2022 - 04.2025
Sr. Phlebotomist
CSL Plasma-Fayetteville, NC
03.2020 - 03.2022
Phlebotomist
Accu Reference Medical Lab
01.2019 - 02.2020
Bachelor's - Anthropology
Western Carolina University
Certificate - Phlebotomy
Central Carolina Community College