Adam Wyatt
Casper,WY
Summary
Dynamic leader and skilled technician with a proven track record at Jersey Mike's Subs, enhancing team performance and customer loyalty through effective training and policy enforcement. Expert in cashier training (hard skill) and team leadership (soft skill), consistently delivering results by improving service levels and operational efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier Team Lead
Jersey Mike's Subs
03.2023 - Current
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Increased customer loyalty and retention.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Interpreted and enforced operating instructions, procedures and safety rules.
Lawn Maintenance Laborer
Self-employeed
03.2021 - 12.2022
- Maintained grounds by trimming, weeding, and general clean-up.
- Maintained routine landscaping schedules to boost lawn health.
- Operated landscaping equipment with focus on safety and machine longevity.
- Removed weeds, hazards, and debris from common pathways to improve usability.
Education
Automotive Mechanics
Kelly Walsh High School
Casper, WY05.2024
Skills
- Policy Enforcement
- Customer Service
- Team Leadership
- Cashier training
- Vehicle Inspection
- Preventive Maintenance
Accomplishments
- ASE Entry Level Electrical Certification
- ASE Entry Level Diesel Engines Certification
- Forklift Certification
Certification
- ASE Entry Level Electrical Systems
- ASE Entry Level Diesel Engines
- Forklift Certification through Pathways Innovation Center.
- ASE Automotive Lift Certification
- ASE Safety Certification
Additional Information
I am 18 years old. I am currently employed at Jersey Mike’s as a crew member. I have been through the automotive programs provided by the school I graduated from. I am interested in working for Casper Mountain Motorsports to gain more experience and knowledge in the industry.
Timeline
Cashier Team Lead
Jersey Mike's Subs
03.2023 - Current
Lawn Maintenance Laborer
Self-employeed
03.2021 - 12.2022
Automotive Mechanics
Kelly Walsh High School