Adam Zouheir
Elkridge,MD
Summary
Highly efficient crew member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. I am also a Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals. Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
4
4
years of professional experience
Work History
Crew Member
Dunkin' Donuts
07.2022 - Current
- Kept workstation and area around workstation neat and clean.
- Baked, decorated and displayed donuts per guidelines.
- Prepared and produced quality products to meet or exceed customer and company expectations.
- Trained new staff on food preparation and safety procedures.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Tallied cash drawer at beginning and end of each work shift.
Front Desk Receptionist
Kumon Math & Reading Centre
03.2020 - 04.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
Education
No Degree - Financial Economic
University of Maryland - Baltimore County
Baltimore, MD05.2027
High School Diploma -
Howard High School
Ellicott City, MD06.2023
Skills
- Cash Handling
- Verbal and Written Communication
- Company Standards
- Food Preparation and Safety
- Product Promotion
- Valid Driver's License
- Time Management
- Willingness to Learn
- Operate Cash Register
- Crew Leadership
- Teamwork and Collaboration
Languages
English
Moroccan Arabic(Darija)
Hobbies
- I love playing soccer/football. I play on a Semi-Professional Soccer team called FC4188. I am the youngest player on the team.
Timeline
Crew Member
Dunkin' Donuts
07.2022 - Current
Front Desk Receptionist
Kumon Math & Reading Centre
03.2020 - 04.2020
No Degree - Financial Economic
University of Maryland - Baltimore County
High School Diploma -
Howard High School