Dynamic professional with extensive experience at Community Supports Inc. as a MANDT Trainer, excelling in new hire training and course planning. Proven ability to enhance staff development through effective mentoring and feedback delivery, while implementing engaging training materials. Strong interpersonal communication skills foster collaboration and drive continuous improvement in learning outcomes.
Overview
20
20
years of professional experience
Work History
MANDT Trainer
Community Supports Inc.
9075 Vomprint CT Gaithersburg MD
01.2015 - Current
Mentored new hires, resulting in stronger staff development and increased productivity.
Provided one-on-one mentoring to help individuals reach their full potential within the organization.
Coached employees on best practices, providing constructive feedback to support their professional growth.
Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
Facilitated team-building exercises to foster collaboration between department members.
Streamlined processes for creating, updating, and distributing training materials, resulting in significant time savings for staff members involved in these tasks.
Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
Contributed to the retention of top talent by providing employees with the resources and support necessary to excel in their roles.
Implemented gamification techniques in training sessions, boosting learner engagement and participation.
RBT
Community Support Servies
9075 Comprint CT Gaithersburg MD
01.2015 - Current
Reduced challenging behaviors through the implementation of positive reinforcement strategies.
Received ongoing supervision from Board Certified Behavior Analysts to refine professional skills and knowledge.
Fostered strong relationships with clients'' families, fostering trust and open communication vital for successful outcomes.
Supported families in understanding and applying behavioral strategies within the home environment.
Promoted socialization and peer interaction with group activities and play-based learning.
Implemented skill acquisition programs tailored to each client''s unique needs and abilities.
Improved communication skills in autistic children by utilizing evidence-based practices.
Maintained a safe, structured learning environment conducive to the individual success of each client.
Assisted in modifying behavior intervention plans based on data analysis and client progress reports.
Job Coach
Community Support Services
9075 Comprint CT Gaithersburg MD
01.2015 - Current
Monitored client progress and adjusted job coaching strategies to meet needs and navigate challenges.
Cultivated strong relationships with community organizations and resources to provide additional support services for clients when needed.
Developed and maintained relationships with community resources to support job coaching.
Offered ongoing support to clients throughout their job search process, leading to increased levels of motivation and selfconfidence.
Monitored and tracked client progress through consistent follow-up sessions, adjusting strategies as needed to ensure continued success in achieving employment goals.
Provided ongoing guidance and support to clients throughout job search and onboarding process.
Assisted clients in overcoming barriers to employment by addressing issues such as lack of experience or gaps in work history through effective strategizing.
Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.
Implemented practical goal-setting techniques with clients to keep them focused on achieving desired outcomes during their job search process.
Kept detailed records of individual histories, scores, and documents.
Developed and facilitated job search workshops for clients to enhance job search skills.
Empowered entry-level job seekers by developing essential soft skills such as teamwork, problem-solving, time management, and adaptability through targeted coaching sessions.
DSP
Community Supports Services
9075 Comprint Ct Gaithersburg MD
01.2015 - Current
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Assisted with daily living activities, running errands, and household chores.
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Monitored clients' overall health and well-being and noted significant changes.
Completed regular check-ins and progress report for each client.
Maintained strong connections within caregiver community to gain continuous knowledge.
Replaced bandages, dressings, and binders to care for wounds and encourage healing.
Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Scheduled daily and weekly care hours for client caseload.
Handled incoming mail, bills and invoices and completed appropriate actions.
Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
Identified needs and coordinated plans for travel and out-of-town functions.
Liaised with key accounts to deliver targeted administrative household support.
Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
DSP
Community Living and Learning
1430 PA Indiana PA 15701
02.2005 - 02.2012
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Assisted with daily living activities, running errands, and household chores.
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Monitored clients' overall health and well-being and noted significant changes.
Provided compassionate and patient-focused care to cultivate well-being.
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