Adam Mcwane
Human Resource Professional
Portland,OR
Summary
Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Property and Casualty Insurance Agent
AllState
Portland, OR
12.2021 - Current
- Grow sales and boost profits, applying proactive management strategies and enhancing sales training.
- Select correct products based on customer needs, product specifications and applicable regulations.
- Educate clients on current promotional offerings and products using persuasive selling tactics.
- Develop strong communication and organizational skills through working on group projects
- Complete 80-120 phone dials a day
Human Resource Assistant
Lakes Country
10.2020 - 08.2023
- Motivated employees through special events, incentive programs, and constructive feedback.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Organized and led staff orientation programs and training to promote collaboration.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Liaised between multiple business divisions to improve communications.
Fulfillment Manager
LTRMN
06.2019 - 03.2020
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
- Administered compensation, benefits, and performance management systems at direction of supervisor.
- Led improvement initiatives to advance operational efficiencies and increase revenue
- Tracked delivery goals and developed improvement plans to correct deficiencies
- Organized new employee orientation schedules for new hires.
Outbound Sales Specialist
AllOver Media
05.2017 - 05.2019
- Documented customer inquiries and feedback, including service delivery suggestions, in company database.
- Represented company professionally in situations, working through challenging phone calls and cultivating positive interactions by remaining calm and poised.
- Used computer databases to keep track of phone calls, confidential notes about conversations and customer contact information.
- Developed and implemented strategies to increase customer retention and sales.
Education
LIFE AND HEALTH INSURANCE LICENSE -
PSI
PERSONAL LINES LICENSE -
PSI
Bachelor of Science degree - Psychology
Eastern Oregon University
Grande, LaAssociate of Arts -
Minnesota State Community And Technical College
Fergus Falls, MNSkills
Team Training and Development
Certification
Licensed PROPERTY AND CASUALTY - [2021]
Timeline
Property and Casualty Insurance Agent
AllState
12.2021 - Current
Human Resource Assistant
Lakes Country
10.2020 - 08.2023
Fulfillment Manager
LTRMN
06.2019 - 03.2020
Outbound Sales Specialist
AllOver Media
05.2017 - 05.2019
LIFE AND HEALTH INSURANCE LICENSE -
PSI
PERSONAL LINES LICENSE -
PSI
Bachelor of Science degree - Psychology
Eastern Oregon University
Associate of Arts -
Minnesota State Community And Technical College