Adan Armenta
Phoenix,AZ
Summary
Hardworking employee enthusiastic about learning in the medical field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Driver
A Barricade
11.2020 - 10.2023
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
Customer Service Manager
Walmart
09.2018 - 06.2020
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
Education
No Degree - Electrical Engineering
Maricopa Community Colleges - Gateway Community College
Phoenix, AZ05.2020
High School Diploma -
South Mountain High School
Phoenix, AZ05.2016
Skills
- Appointment Scheduling
- Passenger Transportation
- Customer Service
- Strategic Planning
- Punctual and Reliable
- Heavy Lifting
Languages
Spanish
Native or Bilingual
Timeline
Driver
A Barricade
11.2020 - 10.2023
Customer Service Manager
Walmart
09.2018 - 06.2020
No Degree - Electrical Engineering
Maricopa Community Colleges - Gateway Community College
High School Diploma -
South Mountain High School