- Outdoor Recreation
- Swimming
- Gym Workouts
- Playing Sports
- Hiking
- Team Sports
Adan Stanek
Madison
Summary
Dynamic Customer Service Representative with a proven track record at AutoZone, adept at conflict resolution and active listening. Successfully enhanced customer loyalty through empathetic complaint handling and efficient problem resolution. Skilled in data entry, I thrive in high-pressure environments, consistently delivering satisfactory outcomes for both customers and the company.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
AutoZone
06.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Abundant Life Christian School
Madison, WISkills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Problem resolution
- Conflict resolution
- Complaint handling
Interests
Timeline
Customer Service Representative
AutoZone
06.2024 - Current
Abundant Life Christian School
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