Adanna Scott

•Answered multi-line phone system and enthusiastically greeted callers.

• Maintained daily report documents, memos and invoices.
• Scheduled appointments and conducted follow-up calls to clients.
• Entered data into system and updated customer contacts with information to keep records current.
• Performed research to collect and record industry data.
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

• Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
• Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons.
• Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.