Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
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Adarelys Pimentel

Orlando

Summary

An organized and motivated student, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Nike
Orlando
08.2024 - Current
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Answered customer inquiries via phone, email, and chat.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Resolved customer complaints promptly and efficiently.
  • Answered inbound calls, chats and emails to facilitate customer service.

Head Hostess

Slate
Orlando
11.2022 - 03.2024
  • Monitored guests' needs throughout their stay and responded quickly to any issues or concerns that arose.
  • Maintained accurate records of reservations and wait times.
  • Maintained inventory of supplies necessary for hosting duties such as menus, tablecloths, silverware.
  • Actively sought feedback from customers about their experiences in order to improve operations.
  • Assisted with seating arrangements for large groups and special occasions.
  • Ensured that the dining room was always clean, organized, and presentable.

Education

Associate of Science - Dental Hygiene

Valencia College
Orlando, FL
05-2027

Skills

  • Patient care
  • Oral hygiene education
  • Infection control
  • Customer service
  • Record keeping
  • Team collaboration

Languages

Spanish
Professional
English
Native/ Bilingual

Accomplishments

  • Honors Student

Timeline

Customer Service Representative

Nike
08.2024 - Current

Head Hostess

Slate
11.2022 - 03.2024

Associate of Science - Dental Hygiene

Valencia College

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