Adaysha Singleton
Savannah,GA
Summary
Customer service professional with 4 years of experience working in various industries. Consistent positive interactions with customers; Proven ability to provide excellent customer service in busy environments. Ability to adapt to customers' needs and pair them with the right solutions.
Overview
7
7
years of professional experience
Work History
Scheduler
Purple Heart Services
06.2021 - Current
- Create and maintain schedules for home healthcare aides
- Organize schedules for clients in line with healthcare plans and availability of healthcare personnel
- Responsible for properly entering client and staff information into a database and updating it on a regular basis
- Reach out to health care providers or personnel and clients with regards to changes in schedule that may come up daily
- Build professional relationships with clients to ensure excellent service delivery
- Maintain patients/clients’ confidentiality
- Notify and keep supervisor updated regarding any conflict in schedules
Server
Rivers Edges Retirement Home
02.2023 - 02.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Restaurant Team Member
Chipotle
02.2019 - 05.2021
- Ensure proper cleaning of restaurant, including trash disposal, mopping, sweeping, washing dishes, and sanitizing food areas
- Prepare food orders, cooking on the grill, and packaging all menu items and checking for product quality and consistency
- Pay attention to order numbers to ensure deliver of the right food to the right people
- Maintain communication with kitchen staff or management as needed to keep food service effective
- Fill orders, accept payment for orders while ensuring all payments are accurate during my shift
- Ensure that customers are served respectfully, swiftly, and accurately with a positive, honest, and friendly attitude
Dietary Aide
Lanier Terrace
07.2018 - 01.2019
- Help prepare food for patients in medical facility
- Assist in planning weekly meals, prepare and chop ingredients
- Ensure food preparation areas are sanitized and orderly
- Organize and adjust tables for dining areas, paying special attention to cleanliness
- Assist team members with preparing and cooking meals for the facility
- Deliver meals and food trays to patients at scheduled
- Remove plates and serve ware upon the completion of a patient finishing their meal
- Maintain clean and orderly food stations
- Monitor pantry stock and inform management of items running low and in need of re-ordering
Hostess
Boston Restaurant
01.2018 - 06.2018
- Provide excellent customer care by greeting guests as they enter and entering them on a waiting list, as necessary
- Seat guests at tables or in waiting areas
- Assign guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers
- Engaging with guests to ensure they are happy with food and service
- Responding to complaints and helping to resolve them
- Answering phone calls, taking reservations, and answering questions
- Helping with other positions in the restaurant as needed
Education
Diploma -
First Coast High School
Jacksonville, Florida06.2017
Skills
- Strong communication skills
- Ability to work collaboratively as part of a team
- Problem Solving
- Meticulous attention to detail
- Excellent Organizational skills
- Poised under pressure
Timeline
Server
Rivers Edges Retirement Home
02.2023 - 02.2024
Scheduler
Purple Heart Services
06.2021 - Current
Restaurant Team Member
Chipotle
02.2019 - 05.2021
Dietary Aide
Lanier Terrace
07.2018 - 01.2019
Hostess
Boston Restaurant
01.2018 - 06.2018
Diploma -
First Coast High School
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