Results-oriented Email and SMS Marketing Specialist proficient in developing creative marketing collateral for diverse projects. Establishes clear standards and enforces protocols for consistent, high-quality results.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Email and SMS Marketing Specialist
Purple
Lehi, UT
02.2022 - Current
Increased CTR by 16% with implementation of live-text over image based emails.
Implemented weekly newsletter and tested against a holdout audience in which individuals who received the newsletter exhibited significantly higher CTR, CVR, and AOV compared to those in holdout group.
Increased CVR by 28% and CTR by 25% with new abandoned cart series.
Built out comprehensive flow chart which captured every touch-point in a customers email journey.
Enhanced email campaign performance by strategizing and implementing A/B tests.
Implemented segmentation strategies for targeted messaging based on purchase history and scoped out utilizing on-site behavior for personalized messaging.
Assisted in management of refer-a-friend, shipping notifications, and community discount offer platforms.
Pulled reports to support development and implementation of marketing plans.
Worked in tandem with manager to present on key metrics to stakeholders.
Conducted market research to identify trends and opportunities for email marketing.
Marketing Coordinator
Intellibed
Salt Lake City, UT
01.2021 - 02.2022
Implemented interactive marketing and creative strategies for both traditional and digital campaigns
Designed digital ads including email templates and social media content
Tracked and reported on marketing campaign responses.
Developed, implemented, and coordinated original email marketing strategies in order to increase brand awareness and attract potential clients.
Identified target audience and created content for email marketing campaigns, ensuring company's high standards were met.
Created and managed social media campaigns to increase brand engagement.
Researched, monitored and analyzed market trends, customer insights and competitors to avail of resources and exercise strategic decisions.
Education
Certification - Fashion Merchandising And Business
Bridgerland Applied Technology College
Logan, UT
01.2014
Skills
A/B testing
CRM Strategies
Email Strategy Development
Personalization Strategies
Segmentation building
Email automations
Industry Trends
Additional Information
Cordial (ESP)
Narvar (Shipping notification platform)
Talkable (Refer-a-friend platform)
SheerID (Community discount platform)
Wrike (Project management software)
Certification
Email Marketing: Strategy and Optimization - LinkedIn Learning
Writing Emails People Want to Read - LinkedIn Learning
Timeline
Email and SMS Marketing Specialist
Purple
02.2022 - Current
Marketing Coordinator
Intellibed
01.2021 - 02.2022
Certification - Fashion Merchandising And Business