Addie Wharton
Ashland
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Director of Merchandising
Alpha Phi
08.2023 - Current
- Creates and designs merchandise
- Puts together merch packages
- Organizes and processes orders
- Delegates and assembles prices and inventory
- Monitored inventory levels and avoided shortages with timely replenishment of stock
- Reviewed and approved purchase orders and invoices for accuracy and completeness
- Researched and evaluated potential suppliers to determine best fits for the sorority's needs and to identify cost savings opportunities
Customer Service
Ashland University Rec Center Employee, Ashland University
08.2023 - Current
- Checking in/out members
- Selling and Handling memberships
- Advertising events, organizations, programs etc
- Recording revenue and money transactions
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
Shift Lead
Panera Bread
03.2020 - Current
- Coordinated schedules and scheduled interviews
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
- In charge of production temps and counts
- Completed store opening and closing procedures and balanced tills
- Trained new employees and delegated daily tasks and responsibilities
- Responded to and resolved customer questions and concerns
- Helped store management meet standards of service and quality in daily operations
- Enforced company policies and regulations with employees
Team Manager
Norwayne High School
03.2023 - 05.2023
- Operated score keeping apps
- Organized team spirit wear
- Recorded statistics
- Put together flyers and pamphlets
- Cultivated positive, productive team environments, resolving conflicts quickly
- Facilitated meetings to communicate team performance goals and results
Education
Sport Management, Marketing
Ashland University
Ashland, OH2026
Skills
- Team Motivation
- Fast Learner
- Guest Service
- Flexible Schedule
- Safety Processes and Procedures
- Client Service
- Professional Appearance
- Strong Verbal and Written Communication
- Decision-Making
- Customer Service
Certification
- CPR Certified
- ServSafe Certified
- First-Aid Certified
Timeline
Director of Merchandising
Alpha Phi
08.2023 - Current
Customer Service
Ashland University Rec Center Employee, Ashland University
08.2023 - Current
Team Manager
Norwayne High School
03.2023 - 05.2023
Shift Lead
Panera Bread
03.2020 - Current
Sport Management, Marketing
Ashland University