Well-rounded professional possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.
Overview
8
8
years of professional experience
Work History
Patient Care Coordinator
Shao Family Dental
Anamosa, IA
08.2024 - Current
Greeted patients, provided them with necessary paperwork, and verified insurance information.
Answered incoming calls, scheduled appointments, and confirmed patient visits.
Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
Responded to inquiries from patients regarding their accounts or dental services offered.
Office Assistant
Iowa State University Extension and Outreach
Monticello, IA
03.2022 - 08.2024
Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
Maintained an organized filing system of paper documents and electronic files.
Managed daily office operations and maintained a clean and efficient workspace.
Paraprofessional
Anamosa Community School District
Anamosa, IA
08.2018 - 03.2022
Assisted in the development and implementation of individualized education plans for students with special needs.
Collaborated with special education staff to develop Individualized Education Plans.
Monitored student progress and provided feedback to teachers and parents.
Created and maintained positive relationships with students, parents, and colleagues.
Summer Nanny
Lahey/Buchholtz Families
Anamosa, IA
05.2016 - 09.2020
Performed light housekeeping duties related to child care such as laundry, tidying up play areas.
Transported children to appointments or recreational activities when needed.
Customer Service Representative
F&M Bank
Anamosa, IA
09.2017 - 05.2018
Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
Maintained confidentiality of bank records, transactions and customer information.
Education
High School Diploma -
Anamosa High School
Anamosa, IA
05-2016
Skills
Data Entry
Customer Service
Scheduling
Bookkeeping
Office Management
Staff Management
Expense Reporting
Meeting planning
Time Management
Resourceful
Affiliations
I love spending time with my husband and children on our farm. We have 180 head of Black Angus Cattle and crop farm about 400 acres.
I enjoy attending concerts, farmer's markets, and relaxing in the sun.
Timeline
Patient Care Coordinator
Shao Family Dental
08.2024 - Current
Office Assistant
Iowa State University Extension and Outreach
03.2022 - 08.2024
Paraprofessional
Anamosa Community School District
08.2018 - 03.2022
Customer Service Representative
F&M Bank
09.2017 - 05.2018
Summer Nanny
Lahey/Buchholtz Families
05.2016 - 09.2020
High School Diploma -
Anamosa High School
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