Addison Baumeister
Tell City,IN
Summary
Dynamic Guest Service Representative with a proven track record at Cinema 66, excelling in customer service and computer skills. Known for resolving issues swiftly, enhancing guest satisfaction, and fostering loyalty through exceptional guest relations. Demonstrated ability to maintain high financial transaction accuracy and create a welcoming atmosphere, contributing to a significant boost in co-worker morale and repeat business.
Offering friendly demeanor and genuine interest in making guests feel welcome and valued. Brings aptitude for quickly learning customer service protocols and effective communication techniques. Ready to use and develop interpersonal and problem-solving skills at German American role.
Overview
3
3
years of professional experience
Work History
Guest Service Representative
Cinema 66
06.2022 - Current
Assisted guest and , resolving any issues promptly and professionally.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
- Developed strong rapport with returning guests to foster loyalty and repeat business.
- Helped create ways to boost morale among my co workers. I enjoy working with my co workers.
- Enhanced guest satisfaction by providing exceptional customer service at the front desk.
- Contributed positively towards creating a welcoming atmosphere by maintaining a clean and organized front desk area at all times.
Education
High School Diploma -
Tell City High School
Tell City, INSkills
- Customer service
- Computer skills
- Guest accommodations
- Detail-oriented
- Guest relations
- Issue resolution
- Financial transactions
- Flexible schedule
Timeline
Guest Service Representative
Cinema 66
06.2022 - Current
High School Diploma -
Tell City High School