Addison Carlin
Denison,TX
Summary
Driven and dynamic Sales Associate with a proven track record at Sally Beauty, excelling in customer service and relationship building. Mastered cash handling and problem-solving, boosting customer satisfaction through exceptional service. Skilled in multitasking and collaboration, adept at fostering loyalty and enhancing customer experiences.
Overview
3
3
years of professional experience
Work History
Sales Associate
Sally Beauty
Jacksonville, FL
05.2022 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Server
Franks Restaurant Pottsboro
Pottsboro, TX
01.2020 - 04.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
GED -
Grayson College
Denison, TX03.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Relationship Building
- Cash Handling
- Money Handling
- Outgoing Personality
- Verbal/written communication
- Flexible Schedule
- Conflict Resolution
- Customer Needs Assessment
- Meeting deadlines
- Complex Problem-Solving
Additional Information
I would also like to add a few extra things about me and job history. I works a Franks Family restaurant in Pottsboro Tx from 2020-2022 until I moved to Jacksonville Florida with my husband in 2022 due to him being stationed there. I then worked as a sales associate at Sally Beauty in Jacksonville from May 2022-September2022 while being pregnant with my first daughter. I unfortunately got really sick during my second trimester of pregnancy with back to back kidney infections which caused me to stay home the remainder of my pregnancy. I had my daughter in February of 2023 and 8 months later we moved back home due to my husband leaving for an 8 month deployment. I went back to work for Franks for about 5 months until I decided to take off to work on my education. I appreciate the time you have taken to read my resume and I hope I meet the requirements for the designated job I have applied for. Thank you!
Timeline
Sales Associate
Sally Beauty
05.2022 - 09.2022
Server
Franks Restaurant Pottsboro
01.2020 - 04.2022
GED -
Grayson College