Addison Doherty
Littleton,CO
Summary
Proven to excel in high-pressure environments, I enhanced customer satisfaction at Garlic Knot by adeptly managing transactions and addressing inquiries with patience and composure. My expertise in POS system operation and commitment to exceptional guest services significantly contributed to a positive shopping experience, showcasing my reliability and customer-focused approach.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Garlic Knot
09.2022 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Utilized POS system to handle customer cash and credit card transactions.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
Education
Current High School Student -
Jeffco Virtual Academy
Lakewood, COSkills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Cash Handling
- Guest Services
- Customer Focus
- POS System Operation
Timeline
Customer Service Cashier
Garlic Knot
09.2022 - Current
Current High School Student -
Jeffco Virtual Academy