Addison Hill
Snyder,TX
Summary
Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Hardlines Team Lead
Walmart
Snyder, TX
01.2024 - Current
- Analyzed financial data to determine areas for cost reduction or increased profitability.
- Demonstrated excellent customer service skills when interacting with customers.
- Worked closely with other departments to resolve issues quickly and efficiently.
- Maintained accurate records of sales figures, stock levels, and other related data.
Entertainment Team Lead
Walmart
Brownwood, TX
08.2022 - 01.2024
- Resolved escalated customer complaints or queries promptly and efficiently.
- Coordinated team resources to achieve project goals.
- Monitored team performance against targets, taking corrective action where necessary.
- Developed strategies to increase team productivity and improve customer service levels.
- Trained new staff in relevant processes and procedures.
- Collaborated with other departments to develop effective solutions that meet customer needs.
Entertainment Team Lead
Walmart
Snyder , TX
05.2022 - 08.2022
- Resolved escalated customer complaints or queries promptly and efficiently.
- Coordinated team resources to achieve project goals.
- Monitored team performance against targets, taking corrective action where necessary.
- Developed strategies to increase team productivity and improve customer service levels.
- Trained new staff in relevant processes and procedures.
- Collaborated with other departments to develop effective solutions that meet customer needs.
Asset Protection Associate
Walmart
Snyder, TX
04.2021 - 05.2022
- Investigated incidents, collected evidence, wrote detailed reports, and made recommendations for corrective action when necessary.
- Implemented preventative measures such as signage or employee training sessions aimed at deterring theft or fraud.
- Monitored CCTV surveillance to detect suspicious activity.
- Developed strategies for reducing shrinkage while increasing sales performance.
- Reported any suspicious activities immediately upon discovery.
- Ensured compliance with all applicable laws, regulations, policies, and procedures related to asset protection.
- Prepared accurate documentation relating to incident reports or investigations conducted by Asset Protection Associates.
- Created an effective plan for loss prevention initiatives.
- Participated in weekly meetings with management teams to discuss loss prevention topics.
Fresh Food Associate
Walmart
Snyder, TX
10.2020 - 04.2021
- Provided customer service by responding to questions and requests in a timely manner.
- Organized fruits and vegetables in the display cases according to company standards.
- Checked temperatures of coolers and freezers regularly to maintain food safety standards.
- Labeled packages with product name, price, weight, or other information as required.
- Cleaned and stocked meat and produce shelves, ensuring freshness of all items.
- Maintained inventory levels for various types of meat and produce items.
Cathodic Protection Technician
AAW Cathodic and well services
Snyder, TX
07.2018 - 09.2020
- Calibrated meters used for testing the effectiveness of cathodic protection systems.
- Troubleshot corrosion control systems in order to identify issues or malfunctions.
- Tested electrical continuity between grounding electrodes and other components using specialized equipment.
- Drill wells and set annodes in the ground
- Connect annodes to rectifiers
- During slow times in the oilfield we would drill water wells for residential and business needs
Education
Certified Medical Assistnat - Medical Assisstant
Southern Careers Institute Inc
Austin, TX06-2017
Skills
- Employee Training
- Staff Scheduling
- Merchandising Strategies
- Customer Engagement
- Product ordering
- Product Rotation
- Brand Awareness
- Sales floor support
- Cross-selling techniques
- Merchandise Display
- Product Recommendations
- Stock replenishment
- Shelf Organization
- Markdowns Management
Timeline
Hardlines Team Lead
Walmart
01.2024 - Current
Entertainment Team Lead
Walmart
08.2022 - 01.2024
Entertainment Team Lead
Walmart
05.2022 - 08.2022
Asset Protection Associate
Walmart
04.2021 - 05.2022
Fresh Food Associate
Walmart
10.2020 - 04.2021
Cathodic Protection Technician
AAW Cathodic and well services
07.2018 - 09.2020
Certified Medical Assistnat - Medical Assisstant
Southern Careers Institute Inc