Experienced in high-volume dining and event coordination, ensuring seamless execution from setup to completion. Proficient in training new team members and building rapport with guests to enhance satisfaction and loyalty. Known for strong organizational skills and effective communication during private events.
Overview
4
4
years of professional experience
Work History
Server/Trainer/Banquet Captain
Mexican Sugar
Plano
06.2024 - Current
Deliver exceptional guest experiences in a high-volume dining environment while maintaining extensive knowledge of food, beverage, and service standards
Build rapport with guests contributing to repeat business and customer satisfaction
Serve as a designated trainer for new team members, instructing staff on service procedures, menu knowledge, and guest engagement
Led private events, ensuring seamless execution from setup to completion for diverse groups and events
Served as primary point of contact for guests, event hosts, kitchen staff, and management during private events, facilitating clear communication and coordination
Assisted with event preparation and timeline management, coordinating team efforts to consistently exceed client expectations
Special Education Paraprofessional
Big Springs Elementary School
Richardson
08.2023 - 05.2025
Provided individualized academic, behavioral, and social/emotional support to students with diverse learning and behavioral needs
Maintained structured, positive classroom environment to enhance student engagement and success
Partnered with educators and support personnel to enhance student learning experiences
Applied de-escalation and conflict-resolution techniques to support students in challenging situations
Developed positive relationships with students and families to foster safe, inclusive learning environment
Server
Eddie V’s
Plano
01.2023 - 12.2023
Cultivated strong relationships with guests through attentive, personalized service, fostering repeat business and loyalty
Anticipated guests' needs and proactively resolved concerns, ensuring high levels of guest satisfaction
Delivered high-level service in upscale fine dining environment, enhancing guest experiences and satisfaction
Art Consultant
Shreve Fine Art
Frisco
07.2022 - 08.2023
Contributed to opening of new art gallery through design, merchandising, and operational setup
Guided clients through gallery exhibitions, providing detailed information about artists, artwork, and collections
Coordinated and hosted private events, enhancing client engagement and gallery visibility
Supported marketing initiatives by promoting events, reaching out to clients, and engaging community
Processed sales transactions accurately and maintained detailed records of client purchases and inquiries
Conducted timely follow-ups with prospective and existing clients regarding artwork inquiries, gallery events, and purchasing opportunities