Addison McCaulou
Shepherd,MT
Summary
Dynamically customer-focused with experience at Sonic, adept at boosting revenue through providing exceptional service. Excels in quick learning, organization, and maintaining cleanliness, with an exceptional memory and efficient work. Proven track record in enhancing customer engagement and satisfaction through excellent communication and a friendly attitude. Participates in multiple volunteering opportunities such as Nation Honor's Society and Business Professionals of America.
Overview
2
2
years of professional experience
Work History
Car Hopper
Sonic
08.2024 - Current
- Operated headset communication system to take orders quickly and accurately from customers.
- Boosted revenue with upselling techniques, suggesting additional menu items or special promotions to customers.
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Assisted in training new car hoppers, sharing best practices for efficient service and effective communication.
- Maintained positive and professional attitude to instill business confidence and promote repeat business with customers.
Concessions Worker Volunteer
N/A
09.2022 - Current
- Demonstrated commitment to sustainability initiatives through responsible waste disposal practices.
- Consistently provided friendly service to promote better customer engagement.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Education
3.6 GPA - College Prep
Shepherd High School
Shepherd, MTSkills
- Quick Learner
- Cleanliness
- Organization
- Memory retention
- Efficient work
- Friendly Attitude
- Excellent customer service
- Strong Work Ethic
- Good Communication
- Customer Service
Timeline
Car Hopper
Sonic
08.2024 - Current
Concessions Worker Volunteer
N/A
09.2022 - Current
3.6 GPA - College Prep
Shepherd High School
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