Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Timeline
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Addison Munn

Portage

Summary

Smart, hardworking student who always pushes to be her best and is trying to help others whenever help is needed. She attends both college and works part-time while also playing a sport and being a part of clubs and groups once she starts attending Aquinas College in the fall.

Overview

3
3
years of professional experience

Work History

Barista

Biggby Coffee
Portage
07.2024 - Current
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.

Barista

Biggby Coffee
Oshtemo
07.2023 - 03.2024
  • Described menu items to customers and suggested products based on stated preferences.
  • Managed cash register and processed transactions with accuracy and integrity.
  • Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Memorized official and off-menu coffee and tea preparations.
  • Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.

Cart Attendant

Olde Mill Golf Course
Schoolcraft
06.2022 - 07.2023
  • Provided excellent customer service to ensure customer satisfaction.
  • Operated cash register to process customer payments accurately and efficiently.
  • Swept floors and removed trash from the golf course on a regular basis.
  • Replenished stock on shelves and displays to maintain adequate inventory levels.
  • Maintained the cleanliness of the pro shop, including the floors, walls, restrooms, and parking lot areas.
  • Greeted customers and answered questions about merchandise, services, and golf course policies.

Education

High School Diploma -

Portage Northern High School
Portage, MI
05-2025

Some College (No Degree) -

Kalamazoo Valley Community College
Kalamazoo, MI

BSBA -

Aquinas College
Grand Rapids

Skills

  • Customer service
  • Team collaboration
  • Problem solving
  • Communication skills
  • Clear communication
  • Friendly and outgoing
  • Basic math
  • Speedy and efficient

Affiliations

  • Crafting
  • Spending time with family and friends
  • Reading and Writing
  • Traveling

Languages

Spanish
Professional
Portuguese
Elementary

Accomplishments

  • Forensics- In 2023 received two sixth places in broadcasting, one fifth place, and a third place at the Michigan State Finales. In 2024 received two third places, one fourth place, a second place, and at the Michigan State Finales took sixth place. In 2025 received one sixth place finish and one third place finish.
  • Michigan Youth in Government-In 2022 received outstanding committee chair award, served as a committee chair in 2022 and 2024 (Was unable to attend conference in 2023 due to having covid), served on the Youth Governors cabinet in 2025, and passed a bill in 2023.
  • Lacrosse-In 2023 received MVP Attacker for the JV roster. In 2024 and 2025 received Academic All State.
  • Golf-In 2025 received the three year varsity award and received the longest putt at a competition.
  • In 2022 and 2025, received the peoples choice award at school which only around 40-50 students receive each year.

Timeline

Barista

Biggby Coffee
07.2024 - Current

Barista

Biggby Coffee
07.2023 - 03.2024

Cart Attendant

Olde Mill Golf Course
06.2022 - 07.2023

High School Diploma -

Portage Northern High School

Some College (No Degree) -

Kalamazoo Valley Community College

BSBA -

Aquinas College

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