Addison Nguyen
Philadelphia,PA
Summary
Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Instacart Shopper and Delivery
Instacart
09.2021 - 03.2023
- Loaded and unloaded orders at customer's homes or locations.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Tracked substitutions and informed customers of changes.
- Consulted with customers on food selections and custom order requests.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Followed orders precisely for correct items, sizes and quantities.
Laminator and Final Finishing
Bertram Yachts
03.2021 - 06.2021
- Released air bubbles and smoothed seams using rollers.
- Sprayed chopped fiberglass, resins and catalysts onto prepared molds or dies, using pneumatic spray guns with chopper attachments.
- Utilized hand shears and trimming knives to trim excess materials from molds.
- Pressed layers of saturated mat or cloth into place on molds, using brushes or hands.
- Skilled at working independently and collaboratively in a team environment.
- Used cellophane, wax paper and masking tape to mask off mold areas not laminated.
- Excellent communication skills, both verbal and written.
Education
High School Diploma -
Delsea Regional Highschool
New Jersey07.2021
Skills
- Delivery Procedures
- Providing Feedback
- Personal Shopping
- Mobile Ordering Understanding
- Product Knowledge
- Customer Buying Habits
- Proper Storage Procedures
- Visual Displays
- Productivity Performance
- Verbal and Written Communication
- Effective Multitasking
- Customer Presentations
- Serve Customers
- Bagging Items
- Client Needs Assessment
- Delivery Management
Photography
I love all sorts of photography. My favorite type of photography is "street photography". On my free time i go outside and shoot photos as long as i can . I love to read and study about photography history. Learning about the greats who did it before this generation and even farther back .
Timeline
Instacart Shopper and Delivery
Instacart
09.2021 - 03.2023
Laminator and Final Finishing
Bertram Yachts
03.2021 - 06.2021
High School Diploma -
Delsea Regional Highschool