Addison Peters
Bowling Green,OH
Summary
Proven to excel in high-pressure environments, I leveraged my exceptional customer service and cash handling skills at BD’s Mongolian Grill to enhance guest experiences and increase sales. I am a motivated, upbeat, and friendly server with an engaging personality. I demonstrated a strong work ethic and memory retention while I efficiently managed multiple tasks.
Overview
2
2
years of professional experience
Work History
Server
BD’s Mongolian Grill
01.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Host
BD’s Mongolian Grill
01.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
Food Service Worker
Auntie Anne's
06.2022 - 01.2024
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Education
Bachelor of Science - Nursing
Bowling Green State University
Bowling Green, OH01.2028
High School Diploma -
Kettering Fairmont High School
Kettering, OH05.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Memory retention
Timeline
Server
BD’s Mongolian Grill
01.2024 - Current
Host
BD’s Mongolian Grill
01.2024 - Current
Food Service Worker
Auntie Anne's
06.2022 - 01.2024
Bachelor of Science - Nursing
Bowling Green State University
High School Diploma -
Kettering Fairmont High School
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