Addison Ramirez
North Chesterfield,VA
Summary
Positive, collaborative, and solutions-oriented professional with strong organizational and leadership skills. Possesses comprehensive understanding of team dynamics and project management, along with expertise in conflict resolution and performance optimization. Committed to fostering productive work environment and driving team success.
Overview
8
8
years of professional experience
Work History
Supervisor
James River Residential Cleaning
01.2017 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
- Collaborated with vendors to source and purchase cleaning supplies within budget constraints
- Conducted regular inspections to assess the quality of work performed by the cleaning staff
- Maintained inventory of cleaning products and equipment, replenishing as needed
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Created detailed reports on maintenance needs, repairs, or replacements for management review
- Ensured compliance with health and safety regulations
- Collaborated with HR department in recruitment efforts for hiring new members of the cleaning team
- Scheduled routine preventative maintenance checks on all cleaning equipment to ensure optimal performance
- Trained new employees on proper cleaning techniques, safety procedures, and equipment usage
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
Coffee Barista
Caribou Coffee
01.2018 - 12.2018
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
- Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
- Controlled line and crowd with quick, efficient service.
- Displayed strong problem-solving abilities when addressing customer complaints or concerns promptly while maintaining professionalism at all times.
Education
High School Diploma -
Lloyd C Bird Highscool
10301 Courthouse Rd, Chesterfield Va 2383206.2017
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Complex Problem-solving
- Inventory control
- Operations management
- Policy enforcement
- Group instruction
Timeline
Coffee Barista
Caribou Coffee
01.2018 - 12.2018
Supervisor
James River Residential Cleaning
01.2017 - Current
High School Diploma -
Lloyd C Bird Highscool
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