1
Language
8
years of professional experience
Customer-focused Guest Service Representative with experience in guest check-in, cash handling, and complaint resolution. Known for calm communication, quick support, and professional service.
Work History
Guest Service Representative
4 Months- - Responded to guest inquiries with courteous, professional communication to enhance guest experience.
- - Resolved guest complaints calmly and respectfully to maintain customer satisfaction.
- - Recognized customer needs promptly while providing tailored assistance. and provided prompt support.
- - Processed point-of-sale transactions accurately and efficiently.
Alarm Monitor
2 Years 8 Months- Monitored alarm systems and swiftly responded to alarms, enhancing overall safety and security.
- Communicated alarm status and response instructions to clients, ensuring clarity and understanding.
- Ensured constant attention to monitor alarm systems effectively. throughout shifts.
Education
High School Diploma
- Cosmetology
Skills
Transaction processing
Attention to detail
Client communication
Issue resolution
Customer service
Languages
English
Professional
Timeline
Guest Service Representative
Nothing Bundt Cakes
07.2026 - CurrentRead More
Alarm Monitor
Allstate Security Industries
06.2018 - 02.2021Read More
River Road ISD
High School Diploma
Read More
Milan Institute
from Cosmetology
Read More