Addison Roberts
Edmond,OK
Summary
Proactive Host and Young Women's President with extensive experience in managing high-pressure situations and enhancing customer satisfaction. Skilled in strategic planning, crisis management, and effective communication. Brings a strong commitment to team collaboration, detail orientation, and nurturing relationships in childcare and hospitality environments.
Overview
7
7
years of professional experience
Work History
Host
Flix Brewhouse
07.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took phone calls that required patience, as well as answered customer questions, and informed customers of accurate wait times.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Enhanced customer satisfaction by promptly greeting the guests with a positive and uplifting attitude as well as seating guests quickly upon arrival.
Young Womens President
Church Of Jesus Christ Of Latter Day Saints
10.2023 - 07.2024
- Managed crisis situations effectively while minimizing disruption to other operations.
- Enhanced performance by implementing strategic plans and overseeing daily operations.
- Prepared annual budget forecasts and monitored performance to meet organizational objectives.
- Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
- Streamlined organizational processes by evaluating current systems and implementing improvements.
Nanny
Various Households
01.2018 - 05.2023
- Assisted with light housekeeping duties as well as running errands.
- Developed strong communication with parents to provide updates on children's progress, needs, and achievements.
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
- Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
Education
High School Diploma -
Edmond North High School
Edmond, OK05.2025
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Detail Oriented
- Phone Etiquette
- Professional Appearance
- Adaptable to change
- Documentation skills
- Cheerful and energetic
- Schedule Management
- Early Childhood Development
Timeline
Host
Flix Brewhouse
07.2024 - Current
Young Womens President
Church Of Jesus Christ Of Latter Day Saints
10.2023 - 07.2024
Nanny
Various Households
01.2018 - 05.2023
High School Diploma -
Edmond North High School
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