Addison Rourk
Grand Blanc Township
Summary
Adaptable and detail-oriented professional with a background in hospitality. Known for strong customer service and teamwork, contributing to improved guest satisfaction and efficient service delivery during peak times.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Grand Blanc Tap Bar & Grill
Grand Blanc, MI
02.2026 - 06.2026
- Provided exceptional customer service, ensuring timely responses to guest inquiries and requests.
- Collaborated with kitchen staff to ensure accurate order preparation and delivery.
- Managed multiple tables efficiently, optimizing workflow during peak hours.
- Accurately processed transactions using POS system, maintaining cash handling protocols.
- Maintained cleanliness of dining area, adhering to health and safety standards.
Team Member
Taco Bell
Grand Blanc, MI
05.2025 - 12.2025
- Provided exceptional customer service to enhance dining experience.
- Operated cash register, processed transactions accurately and efficiently.
- Maintained cleanliness and organization of dining and food preparation areas.
- Collaborated with team members to ensure timely order fulfillment.
- Prepared food items following safety guidelines and quality standards.
Hostess & Busser
Blondie's Food & Spirits
Flint, MI
03.2024 - 04.2025
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing table turnover and guest flow.
- Assisted in training new team members on customer service standards.
- Monitored dining area for cleanliness and guest satisfaction, addressing concerns proactively.
- Supported event coordination by arranging seating and managing guest lists.
- Adapted to high-pressure situations during peak hours, maintaining service quality.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Education
Associate of Science - Nursing
Charles Stewart Mott Community College
Flint, MI06-2028
High School Diploma -
Grand Blanc Highschool
Grand Blanc, MI05-2026
Skills
- Strong work ethic
- Exceptional customer service
- Hospitality service expertise
- Cleanliness standards
Certification
- CPCT/A - Patient Care Technician/Assistant
- First Aid/CPR Certified
Timeline
Server
Grand Blanc Tap Bar & Grill
02.2026 - 06.2026
Team Member
Taco Bell
05.2025 - 12.2025
Hostess & Busser
Blondie's Food & Spirits
03.2024 - 04.2025
Associate of Science - Nursing
Charles Stewart Mott Community College
High School Diploma -
Grand Blanc Highschool