Addison Savage

As a retail worker, I managed daily operations on the sales floor with a focus on providing exceptional customer service. I engaged with guests to understand their personal style preferences, providing tailored wardrobe recommendations that built brand loyalty and enhanced the overall shopping experience. In addition to customer satisfaction, I maintained high standards of floor readiness by restocking merchandise and organizing inventory, ensuring products were always visually appealing and easily accessible to shoppers.

• Assisted athletes with special needs during training sessions and competitions.
• Coordinated activities to promote inclusivity and engagement among participants.
• Provided individualized support to enhance skill development in various sports.
• Collaborated with coaches to create tailored training programs for diverse abilities.

• Managed front desk operations, ensuring smooth check-in and checkout processes for guests.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Coordinated appointment scheduling, optimizing staff availability and guest experiences.
• Maintained accurate records of guest interactions and transactions using hotel management software.

I was able to gain hands-on experience in customer service and front-desk operations, including managing appointments and memberships, handling payment and POS transactions, and maintaining client records. I learned to explain safety guidelines and treatment options clearly, coordinate with technicians to ensure smooth service flow, upsell products or packages, and uphold hygiene and safety protocols. I built familiarity with the basics of tanning and red light therapy, managed client expectations, handled sensitive information professionally, and developed skills like communication, and time management.