Addison Smith
Canal Winchester,OH
Summary
Dynamic hospitality skills with extensive experience at Homestead Kitchen and Taproom.Energetic and personable with natural ability to create welcoming environments and foster positive guest experiences. Possesses strong communication and organizational skills essential for coordinating reservations and managing guest interactions. Committed to providing exceptional service and contributing to seamless and enjoyable atmosphere.
Overview
3
3
years of professional experience
Work History
Host
Homestead Kitchen and Taproom
Canal Winchester, OH
06.2023 - Current
- Greeted and seated guests, ensuring smooth flow during peak hours.
- Managed reservation system, optimizing seating arrangements for efficiency.
- Assisted servers in communicating guest needs to enhance service quality.
- Assisted bussing tables and running food.
- Managed wait times for guests when needed.
Server
Homestead Kitchen and Taproom
Canal Winchester, OH
06.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Bachelor of Science - Nursing
Ohio University
Athens, Ohio05-2029
High School Diploma -
Canal Winchester High School
Canal Winchester, OH05-2025
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Friendly and empathetic
- Organized
- POS software
- Adaptable to change
Timeline
Host
Homestead Kitchen and Taproom
06.2023 - Current
Server
Homestead Kitchen and Taproom
06.2023 - Current
Bachelor of Science - Nursing
Ohio University
High School Diploma -
Canal Winchester High School