Addison Sundby
West Yarmouth,MA
Summary
Adaptable professional skilled in customer service and multitasking. Proven ability to handle high-pressure situations and ensure a positive guest experience while supporting team objectives.
Overview
3
3
years of professional experience
Work History
Host
Chapins Restaurant
Dennis, MA
05.2025 - Current
- Managed reservation system to optimize seating arrangements.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Office Worker
Tirrell Automotive
Hyannis, MA
05.2023 - Current
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Maintained digital and physical files for projects, business records and customer accounts.
- Kept office equipment in good working order with routine maintenance like changing out cartridges and adding paper.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Coordinated and scheduled meetings and appointments.
Education
High School Diploma -
Cape Cod Regional Technical High School
Harwich, MA06-2027
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Team player mentality
- Attention to detail
- Operate multiple power tools
Timeline
Host
Chapins Restaurant
05.2025 - Current
Office Worker
Tirrell Automotive
05.2023 - Current
High School Diploma -
Cape Cod Regional Technical High School