Addison Thames
Saucier,MS
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
7
7
years of professional experience
Work History
General Manager
Anytime Fitness
Wiggins, Mississippi
05.2025 - Current
- Monitored membership sales, renewals, and retention activities across the gym.
- Managed staff schedules, training, and coaching for frontline team members.
- Handled member concerns, questions, and service issues with professionalism.
- Coordinated facility cleanliness, maintenance requests, and equipment inspections.
- Reviewed budgets, payroll, and expense reports for Anytime Fitness operations.
- Enforced company policies, safety standards, and gym operating procedures.
- Directed inventory ordering, vendor follow-up, and supply control tasks.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Lead Zookeeper
Wild Acres
Wiggins, MS
04.2022 - 09.2025
- Monitored animal behavior and reported health concerns to veterinary staff.
- Assisted with enrichment activities to support natural animal behaviors.
- Inspected habitat barriers, locks, and gates for security issues.
- Responded quickly to emergency situations involving injured or distressed animals.
- Presented informal educational programs to excite and inform zoo visitors.
- Educated visitors on animal behavior, conservation efforts, and safety guidelines.
- Managed volunteers assisting with zookeeper duties and provided instruction when needed.
Assistant Manager
Vintage Corporation
Longmont, Colorado
06.2019 - 09.2021
- Managed daily apartment operations, leasing workflow, and resident communication
- Oversaw rent collection, ledger updates, and payment follow-up
- Coordinated maintenance requests, vendor scheduling, and unit readiness
- Handled lease renewals, move-ins, and move-out inspections
- Resolved resident concerns, complaints, and service issues
- Enforced property policies, lease terms, and community standards
- Enforced company policies, safety standards, and gym operating procedures.
Education
Timber Creek
Keller, TXSkills
- Operations management
- Budget management
- Financial oversight
- Expense control
- Facility management
- Vendor coordination
- Staff scheduling
- Staff supervision
- Staff training
- Customer retention
- Problem solving
- Effective communication
- Administrative skills
- Team leadership
Timeline
General Manager
Anytime Fitness
05.2025 - Current
Lead Zookeeper
Wild Acres
04.2022 - 09.2025
Assistant Manager
Vintage Corporation
06.2019 - 09.2021
Timber Creek