Greeted and seated guests, ensuring a welcoming atmosphere and also an efficient flow of service
Managed reservation system to optimize seating arrangements and minimize wait times
Ran food and drinks when needed to help servers and other kitchen staff to help optimize the customers' experiences
Handled customer inquiries and complaints, resolving issues promptly to maintain positive experiences
Trained new host staff on procedures, enhancing team efficiency and service quality
Answered customer questions about hours, seating, and menu information
Greeted customers warmly upon arrival and provided friendly and warm presence throughout the dining experience
Cleaned and reset all tables to proper health requirements
Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality.
Team Member/Barista
6 Months
Tropical Smoothie Cafe | 11.2023 - 05.2024
Prepared and blended smoothies according to established recipes and customer requests
Provided welcoming customer service, fostering a friendly atmosphere
Maintained cleanliness and organization of workstations to meet health standards
Operated kitchen equipment safely and efficiently while adhering to safety protocols
Assisted in training new team members on operational procedures and best practices
Managed inventory levels by restocking supplies as needed during peak hours
Dietary Server
1 Year 2 Months
The Inn at Bear Trail | 09.2022 - 11.2023
Took orders for food and drinks, and completed those orders in the timely manner
Worked with the kitchen staff to maintain organized service areas and efficient food delivery processes
Assisted in setting up dining areas, improving overall presentation and resident experience during meal times
Responded to resident inquiries regarding menu items, guiding them through any questions and providing suggestions
Received positive feedback from patients regarding quality of service, contributing to an improved facility reputation
Provided compassionate care for elderly residents while assisting them during mealtimes, fostering a supportive relationship
Education
Bachelor of Science - Psychology
Coastal Carolina University | Conway, SC | 12-2029