Adept at developing training programs and executing successful marketing events, I drive compliance and foster team collaboration to achieve organizational goals. I am committed to enhancing customer experiences and operational efficiency.
Overview
9
9
years of professional experience
Work History
Management Trainee
Enterprise Holdings
Redding, CA
09.2022 - 11.2023
Assisted with scheduling vehicle maintenance.
Reviewed rental contracts with customers.
Oversaw training for new hires.
Executed marketing events.
Commercial Collateral Perfectionist
Umpqua Bank
Roseburg, OR
11.2019 - 06.2021
Input accurate collateral details for commercial loans to ensure compliance and reduce risk.
Managed insurance tracking and UCC continuations.
Cross-trained team members.
Oversaw the preparation and review of HUD statements.
Resident Manager
Jennings Group Inc
Eugene, OR
12.2017 - 11.2019
Processed applications for both regular and low-income/HUD applicants.
Filed reports and processed deposit accountings.
Scheduled tours, property visits, and unit turnovers.
Performed minor maintenance.
Sales Lead
Ann Taylor LOFT
Eugene, OR
09.2017 - 11.2019
Drove revenue growth.
Coached associates on client interactions.
Fostered customer loyalty.
Navigated the POS system efficiently.
Admissions - Student Caller
Northwest Christian University
Eugene, OR
12.2014 - 08.2017
Assisted high school students in exploring college options.
Accurately documented conversations and relevant data.
Cultivated relationships with incoming students.
Education
Bachelor's degree - Communications
Northwest Christian University
Eugene, OR
12.2017
Certifications and Licenses - Medical Billing & Coding
U.S. Career Institute
Skills
Attention to detail
Problem solving
Compliance management
Training development
Effective communication
Customer relationship management
Timeline
Management Trainee
Enterprise Holdings
09.2022 - 11.2023
Commercial Collateral Perfectionist
Umpqua Bank
11.2019 - 06.2021
Resident Manager
Jennings Group Inc
12.2017 - 11.2019
Sales Lead
Ann Taylor LOFT
09.2017 - 11.2019
Admissions - Student Caller
Northwest Christian University
12.2014 - 08.2017
Bachelor's degree - Communications
Northwest Christian University
Certifications and Licenses - Medical Billing & Coding