Addison Walker
Three Rivers ,MI
Summary
Dynamic and dedicated professional with extensive experience at Big House of Breakfast and Burgers, excelling in customer service and conflict management. Proven ability to enhance guest satisfaction through effective communication and meticulous attention to cleanliness. Skilled in cash handling and food safety, consistently ensuring a positive dining experience.
Overview
6
6
years of professional experience
Work History
Restaurant Waiter
Big House of Breakfast and Burgers
05.2024 - Current
- Provided attentive service to guests, ensuring a positive dining experience.
- Collaborated with kitchen staff to ensure timely order delivery and accuracy.
- Managed multiple tables simultaneously while maintaining high service standards.
- Assisted in training new waitstaff on menu details and service protocols.
- Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Monitored inventory levels of supplies and communicated needs to management efficiently.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
Kitchen Staff Member
Cavonis
03.2020 - 05.2024
- Prepared and organized food items to ensure timely service during peak hours.
- Maintained cleanliness and sanitation standards in kitchen and food preparation areas.
- Trained new staff on kitchen procedures, promoting teamwork and consistency.
- Coordinated with front-of-house staff to optimize order accuracy and customer satisfaction.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Education
High School Diploma -
Three Rivers High School
Three Rivers, MISkills
- Customer service
- Order taking
- Cleanliness
- Cash handling
- Food safety awareness
- Guest engagement
- Conflict management
- Time management
Timeline
Restaurant Waiter
Big House of Breakfast and Burgers
05.2024 - Current
Kitchen Staff Member
Cavonis
03.2020 - 05.2024
High School Diploma -
Three Rivers High School