Addison Lewis
Verona,PA
Summary
Resourceful, compassionate, and compliance-driven professional with a background across financial and admissions advising, high-volume client management, and crisis de-escalation. Expert at navigating emotionally charged, high-stress situations with deep empathy and breaking down complex terms into transparent, actionable guidance. Highly adaptable to large-scale data environments, strong attention to detail and dedicated to making an impact.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Admissions Advisor
Archer Education
09.2025 - Current
- Managed high-volume daily communications and active work lists, utilizing an interview approach to guide students through complex onboarding processes during what can be high stress life transitions.
- Conducted comprehensive intake interviews to assess students needs, evaluate eligibility, and deliver clear next steps and financial options.
- Maintained data integrity across large-scale tracking databases, accurately logging confidential student profiles, account activities, and communication notes in accordance with quality standards.
- Collaborated with internal departments and partner school staff to streamline onboarding workflows, resolve complex account issues, and support a unified, high-quality student experience.
Admissions/Financial Aid Advisor
South College
09.2024 - 09.2025
- Evaluated financial profiles and eligibility data to determine student resource allocation, calculated out-of-pocket liabilities and customized payment strategies based on institutional and regulatory funding structures.
- Assisted students in locating tax documents and income statements to ensure accuracy.
- Conducted structured financial counseling sessions, breaking down regulatory terms, payment structures, and funding responsibilities into transparent and easily understood language for students navigating high-stress situations.
- Monitored student accounts for outstanding balances, proactively identifying financial roadblocks and identifying alternative institutional programs, private loans, or payment paths.
- Maintained strict compliance with Department of Education Title IV regulations and FERPA guidelines.
Special Education Paraprofessional
Alpine School District
08.2021 - 02.2024
- Utilized de-escalation techniques to manage emotionally charged and high-stress situations calmly while maintaining a supportive environment.
- Supported the implementation of modified curriculum based on IEPs and 504 Plans and tracked daily progress.
- Maintained daily case documentation and logged important data to ensure accurate reporting to the special education team.
- Collaborated within a multi-disciplinary team environment, working effectively to deliver a cohesive support system for the student.
Education
Bachelors of General Studies -
Southern Utah University
Cedar City, UT04-2024
Associate of Science -
Southern Utah University
Cedar City, UT12-2022
Skills
- Proficient in high volume CRM databases
- Financial Eligibility Verification
- Regulatory compliance
- Data Entry & Data Integrity
- Cross-Functional Collaboration
- Intake Interviewing
Certification
- TEFL Instructor - Certified level 5
- QuickBooks ProAdvisor
Timeline
Admissions Advisor
Archer Education
09.2025 - Current
Admissions/Financial Aid Advisor
South College
09.2024 - 09.2025
Special Education Paraprofessional
Alpine School District
08.2021 - 02.2024
Bachelors of General Studies -
Southern Utah University
Associate of Science -
Southern Utah University