Addyson Moore
Charlotte,NC
Summary
My goal is for customers to leave, wanting to come back and sit with Addy. There are all kinds of reviews about me on the Cantina Louie website, and I was recently promoted to Assistant Manager. I can speak Spanish with customers in a restaurant setting. I’m a fast problem solver.
Overview
2023
2023
years of professional experience
Work History
Server/Asst Manager
Cantina Louie
- Demonstrated strong multitasking skills by managing multiple tables without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Server
Kazokusushi
Mount Airy, NC
02.2022 - 10.2022
- Enhanced guest experiences by promptly addressing inquiries and resolving concerns.
- Collaborated with kitchen staff to quickly address menu issues for uninterrupted service.
- Provided conflict resolution for dissatisfied customers, maintaining a positive dining atmosphere.
- Oversaw cash handling procedures, ensuring accurate accounting of all transactions during each shift.
- Maintained a high level of product knowledge by consistently staying up-to-date on menu offerings and ingredients used in dishes.
- Reduced wait times with effective table management strategies, enhancing customer experience.
- Developed strong rapport with clientele through excellent interpersonal skills, fostering repeat business.
- Enhanced customer satisfaction by ensuring prompt and courteous service from the server team.
Education
Associates - Business
Central Piedmont Community College
Charlotte, NCSkills
Excellent customer service
Quick problem solver
Strong communication
Work well with a team
Timeline
Server
Kazokusushi
02.2022 - 10.2022
Server/Asst Manager
Cantina Louie
Associates - Business
Central Piedmont Community College