Addyson Carr

Hill And Holler

11.2021 - 07.2022

Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Took to-go orders by phone, answered customer questions, and informed of accurate wait times.
Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Contributed to team success through effective communication and cooperation with coworkers and management.
Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Assisted servers with food delivery during peak hours to ensure timely service for all guests.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Monitored seating area and checked restrooms regularly to keep spotless.
Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.