Addyson Schiel
Grant Park,IL
Summary
Dedicated and personable customer service professional with excellent communication and problem-solving skills. Proven ability to build positive relationships with customers, resolve concerns efficiently, and thrive in fast-paced environments. Dependable, adaptable, and committed to delivering exceptional service while contributing to team success.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Barista Shift Supervisor
Starbucks
Monee, Illinois
05.2025 - Current
- Led barista team during peak hours to optimize service delivery.
- Trained new baristas on equipment use and beverage preparation techniques.
- Managed inventory to ensure adequate stock levels and minimize waste.
- Ensured compliance with food safety and cleanliness standards in cafe.
- Executed cash handling tasks with precision at the register. such as counting money, balancing registers, and preparing bank deposits.
Chick-fil-A Shift lead
Chick-fil-A
Bradley, Illinois
10.2023 - 05.2025
- Supervised team members during busy shifts to ensure smooth operations.
- Trained new employees on customer service standards and food safety practices.
- Managed inventory levels to maintain adequate stock for daily operations.
- Assisted in the training of new employees.
- Delegated tasks to employees and monitored activities and task completion.
- Taught staff upselling techniques to meet revenue targets.
- Participated in weekly meetings with management team to discuss strategies and goals.
Education
Kankakee Community College
Kankakee, IL08-2026
Skills
- Inventory management
- Cash handling proficiency
- Cleanliness standards
- Train employees
- Team leadership
- Supply ordering
Certification
- National Registry Of Food Safety Professionals, Issued date: March 19 2026
Timeline
Barista Shift Supervisor
Starbucks
05.2025 - Current
Chick-fil-A Shift lead
Chick-fil-A
10.2023 - 05.2025
Kankakee Community College