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Experienced IT Support Specialist with 2+years of Diagonal, delivering exceptional technical support to over 350 users. Expert in troubleshooting and resolving complex issues in Windows and macOS environments, while maintaining high customer satisfaction. Skilled in managing user accounts and leveraging ticket management systems to ensure timely resolutions.

Dependable and detail-oriented professional with extensive experience in operational support across diverse environments. Proven ability to troubleshoot equipment effectively. Quick to adapt to new responsibilities and challenges, ensuring seamless workflow and productivity.

Quality-focused IT Technical Support Specialist Professional with solid technical professional experience highly skilled in configuring & installing software & hardware and at diagnosing & troubleshooting equipment-related & connectivity issues. Track record with each employer due to performance, work ethic, multi-tasking ability, ability to work under pressure to meet deadlines and team leader morale- building skills. Professionally certified by CompTIA, Microsoft and Exin (ITIL Expert).

Motivated and detail-oriented aspiring IT professional with a strong passion for technology and problem-solving. Eager to apply foundational knowledge in technical support and system troubleshooting while continuously learning and growing within the field. Known for a proactive approach, strong work ethic, and the ability to utilize available resources to find solutions. Committed to delivering excellent service and contributing to team success in fast-paced IT environments.

IT Technician with solid experience in internal IT support, hardware and network troubleshooting, and user management. Strong expertise in Google Workspace and Microsoft 365. Reliable problem-solver with strong communication skills, attention to detail, and the ability to manage technical emergencies in fast-paced environments.

ADEBAYO SURAJUDEEN

Overview

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ResCare Services
Indianapolis, IN

Job overview

Education

Baptist High School
Idi Ishin Jericho Ibadan

Alayande College of Education
Oyo State Nigeria

Ivy Tech Community College of Indiana
Indianapolis, IN

Timeline

Ivy Tech Community College of Indiana

IT Support Specialist

Alayande College of Education

Baptist High School

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Indianapolis, IN